Returns & Refunds policy
Between:
ILKSEPET LLC
30 N Gould St, Ste 40542, Sheridan, WY 82801
info@ilksepet.com | +1 (206) 414-6208
And:
The undersigned Merchant ("Seller")
Effective Date: [Insert Date]
1. Introduction
This Merchant Agreement ("Agreement") sets forth the terms and conditions under which ILKSEPET LLC permits the Merchant to offer and sell products or services via ILKSEPET’s e-commerce platform (the "Platform").
2. Merchant Obligations
The Merchant agrees to:
Provide accurate, up-to-date product/service descriptions and pricing
Fulfill orders in a timely and professional manner
Handle customer service inquiries and returns, unless agreed otherwise
Comply with all applicable local, national, and international laws
Ensure that all items offered are legal and not counterfeit or restricted
3. ILKSEPET LLC Responsibilities
ILKSEPET LLC will:
Host the Platform and maintain its availability
Process payments from customers on behalf of the Merchant
Transfer payouts to the Merchant after applicable fees and deductions
Provide basic customer service support for platform-level issues
4. Fees and Payouts
ILKSEPET LLC will retain a commission of [X]% per transaction.
Payouts will be issued to the Merchant’s designated bank account every [7/14] business days, minus applicable fees.
ILKSEPET reserves the right to hold payouts temporarily in case of disputes, chargebacks, or suspected fraud.
5. Returns, Refunds, and Chargebacks
The Merchant is responsible for handling all return and refund requests for their products/services, in accordance with ILKSEPET’s published policies.
Any chargebacks incurred due to the Merchant's failure to deliver or fraud will be charged back to the Merchant.
6. Intellectual Property
Each party retains ownership of their respective intellectual property. The Merchant grants ILKSEPET a non-exclusive, royalty-free license to use its trademarks, logos, and product descriptions for promotional and operational purposes on the Platform.
7. Term & Termination
This Agreement shall remain in effect until terminated by either party with 14 days' written notice.
ILKSEPET reserves the right to suspend or terminate the Merchant’s access immediately in the event of fraud, illegal activity, or breach of terms.
8. Limitation of Liability
ILKSEPET LLC shall not be liable for any indirect, incidental, or consequential damages arising from the Merchant’s use of the Platform.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Wyoming, USA.
10. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or agreements.
Signed by:
Merchant Name: __________________________
Signature: __________________________
Date: __________________________
ILKSEPET LLC Representative: __________________________
Signature: __________________________
Date: __________________________