Refund & Return Policy

ILKSEPET LLC
Email: info@ilksepet.com
Address: 30 N Gould St, Ste 40542, Sheridan, WY 82801
Phone: +1 (206) 414-6208

Last Updated: [June 13, 2025]

1. General Policy

At ILKSEPET LLC, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help. This policy applies to both physical and digital goods, where applicable.

2. Return Eligibility (For Physical Goods)

To be eligible for a return:

The item must be unused and in the same condition as received.
It must be returned within 14 calendar days of delivery.
You must provide proof of purchase (e.g., order number or invoice).

Non-returnable items include:

Digital products or downloadable content
Personalized or customized items
Services already rendered (e.g., bookings or consultations)

3. Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.
If approved:

The refund will be issued to your original method of payment.
Refunds are typically processed within 7 to 10 business days.

4. Service Cancellations (If Applicable)

For service-based purchases (e.g., hotel bookings, digital services):

Cancellation must be requested at least 48 hours before the scheduled service time.
Late cancellations or no-shows may not be eligible for a refund.
All cancellations are subject to our Service Terms and Conditions.

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Original shipping charges are non-refundable.

6. How to Request a Refund

To start a return or refund request, please contact us at:
📧 info@ilksepet.com
Include your order number, reason for return, and any supporting documentation.

7. Exceptions

ILKSEPET LLC reserves the right to deny refund requests that do not meet the criteria outlined above.
If the product is damaged due to customer misuse, or returned without valid reason, a partial refund or no refund may be issued.